Coronavirus | Employers

How organizations can support employee well-being during coronavirus (COVID-19)

We understand the impact that coronavirus is having on all areas of life and it’s essential to recognize that mental health is a part of our response. The novel nature of COVID-19 is a major contributor to the anxiety people are experiencing in all environments, including the workplace. Taking measures to support your employees physical and psychological health at times of uncertainty is paramount.

So, what can workplaces do to help ensure the safety of their employees, and reduce workplace anxiety around coronavirus?

We’ve got you covered. We’ve provided you with resources to help reduce stress levels and build the resilience skills that are important for maintaining the well-being of you and your employees.

Coronavirus support: We’re here for you

Snapclarity is committed to supporting Canadians throughout the coronavirus (COVID-19) crisis. Our mission to improve mental health outcomes and broaden access to safe and effective care will empower you in making rational, healthy decisions for you, your family, and your community.

Cultivating inner calm is vital during challenging times. To help you get started, Snapclarity has prepared these helpful coronavirus resources and guidelines for you to follow.


The coronavirus facts

Get the lowdown on coronavirus with these trusted source COVID-19 facts.

Protecting yourself during the coronavirus outbreak

The prevention measures and steps you should be taking to protect yourself.

Helping you care for your mental well-being

Top ways to reduce your stress, build resilience and look after your mental well-being.

Supporting employee mental well-being during the coronavirus crisis

It’s important employees feel supported by their employers and the best way to demonstrate this is to practice transparency, empathy and patience.

We’re here to support your organization

We’ve created a handy guide on the best practices organizations can use to support their employees’ mental well-being during this challenging time.

The right virtual mental healthcare solution

Snapclarity was designed and built as a digital mental health solution, and we’re proud to be experts in providing digital therapy.

The coronavirus facts

Coronavirus and concern for our personal risk has led to many anxious reactions. The first step in managing this type of anxiety is to educate yourself with the facts.

What is coronavirus (COVID-19)?

Coronaviruses are a large family of viruses that cause illness – ranging from the common cold to more severe diseases such as Severe Acute Respiratory Syndrome (SARS-CoV). COVID-19 is a new type of coronavirus, which surfaced in Wuhan, China at the end of 2019. It appears that while the infection is mild in some people, it can cause a severe respiratory illness and may result in death. It may also cause complications like pneumonia or bronchitis. These complications are more common in babies and the elderly, as well as people with a suppressed immune system or an underlying heart or lung disease.

How coronavirus spreads

Human coronaviruses cause infections of the nose, throat and lungs, and are most commonly spread from an infected person through:

  • Respiratory droplets generated when one coughs or sneezes.
  • Close, prolonged personal contact, such as touching or shaking hands.
  • Touching something with the virus on it, then touching your mouth, nose or eyes before washing your hands.

If you are worried that you may have been exposed to COVID-19, or have come into close contact with someone, or live in a community where person-to-person spread has been reported and have developed symptoms, please call your doctor promptly for further guidance.

Protecting yourself during the coronavirus outbreak

While we should always be alert and cautious when it comes to infectious disease, it’s important to stay calm. Focus on what you can do to prepare and what steps you can take to protect yourself and those around you.

Coronavirus prevention measures

Standard recommendations to prevent infection spread include the following:

  • Regular hand washing
  • Cover mouth and nose when coughing and sneezing
  • Avoid close contact with anyone showing symptoms of respiratory illness, such as coughing and sneezing
  • Avoid individuals with chronic conditions, compromised immune systems and older adults
  • Practice social distancing and, where necessary, quarantining
  • Avoid touching your eyes, nose, or mouth with unwashed hands

As we live in an interconnected world, we’re witnessing global disruptions to travel, significant sport and entertainment events, an unstable stock market, school closures and workplaces temporarily operating virtually. This is because we can limit the speed of coronavirus transmission by practicing social distancing and, where necessary, quarantine. These protective measures remind us that we each have a responsibility to protect ourselves and others by engaging in the necessary health precautions to limit the spread of COVID-19.

Coronavirus: Helping you prioritize mental well-being

We are in uncertain and unprecedented times, and everyone will respond differently to how COVID-19 is impacting them. Outbreaks can trigger feelings of powerlessness and fear in all of us. We may not be able to control what happens as COVID-19 evolves, but we can control how we respond to it. Developing strategies that reduce stress while building resilience skills are important for maintaining our mental well-being.

Coronavirus prevention measures

Standard recommendations to prevent infection spread include the following:

  1. Take a step back and look at the bigger picture
  2. Focus on what you can control
  3. Shift your mindset to minimize fear
  4. Strive to stay grounded
  5. Embrace balance and search for the silver lining

Learn more as we share 6 ways to support employees’ well-being during the COVID-19 outbreak.

Make a difference: How leaders can support employee mental health

We understand that the task of supporting others through a crisis while managing your personal reactions to COVID-19 can be extremely challenging. While there are things we can’t control at the moment, there are things you can do to boost your mental well-being and that of employees.

It’s important employees feel supported by their employers and the best way to demonstrate this is to practice transparency, empathy and patience in addition to providing the health benefits that can make a difference to employees’ needs and those of their families.

Understand the unique pressures of your workforce

Knowing the circumstances an individual is facing can be the most critical gesture. Ask about your employee’s situation, how they are feeling, and coping. Recognize that how you respond and react to others is key even when you do not have a great solution to offer. Compassion and understanding go a long way.

Employee mental health during coronavirus

While it is not a leader’s responsibility to evaluate others mental or physical health, know that extreme responses may require suggestions to seek support with a professional who can determine what may be happening and what help may be warranted.

Remote working and finding new routines

In this digital age, many will adapt quickly to working remotely. However, some employees will be anxious about their sense of isolation from teams and the communal workspace. Leaders have the opportunity to create a connected workforce for remote workers during these challenging times.

Estelle Morrison, Head of National Clinical Operations for Snapclarity, strives to address key issues facing employers as they prepare for the further impact of coronavirus in our latest webinar. In the past, Estelle has supported businesses to manage through times of significant organizational restructuring, and in navigating critical events such as 9/11 and the SARS outbreak.

Supporting employee mental well-being during the coronavirus crisis

Managing and supporting employee mental health is always a challenge. However, the added stressors of COVID-19 can cause people to experience extreme reactions, sometimes resulting in the need for professional help. It is important for organizations to be prepared and know how to respond and support employees during the coronavirus crisis.

To help, we’ve created a handy guide on the best practices organizations can use to support their employees’ mental well-being during this challenging time

The virtual solution for a time of social distancing

At times of stress, we work better with support. For some people, self-care measures and personal supports may not be enough. The coronavirus crisis is making the need for mental health services more evident than ever before. Given the challenges of attending face-to-face therapy, virtual therapy is the solution. 

Speaking to a licensed mental health professional can help a person develop the appropriate strategies and use evidence-based tools to help them navigate their distress. 

That’s where we come in

Snapclarity was designed and built as a digital mental health solution, and we’re proud to be experts in providing virtual therapy. From prevention to intervention, to recovery support, Snapclarity engages employees early, delivers personalized care and encourages meaningful participation. We can help your people prioritize and enhance their mental wellness.  

A platform powered by connection

Virtual therapy overcomes the many barriers to traditional mental healthcare, by giving you on-demand access to connected mental health support, all from the comfort of your own home. 

Leveraging technology, Snapclarity matches employees with the right combination of self-directed and professionally-led services and tools that they need to manage their mental health better. By proactively identifying and strengthening their key resiliency skills, employees can better navigate life’s challenges and emotions on their journey to wellness.

If you need us, we’re here for you. 

To support our community during these challenging times, Snapclarity strives to increase access to licensed therapists and provide helpful evidence-based resources and care for both our existing users and those who may not have experienced the benefits of virtual therapy before. 

Stay informed on coronavirus updates

Having access to information from trusted sources can help you feel more in control and ease your anxiety levels. Get up-to-date information and advice on coronavirus here:

Health Canada

COVID-19 updates, travel advice, how to prepare and measures taken across Canada to respond to the outbreak

World Health Organization

Coronavirus disease (COVID-19) advice for the public including protective measures

Centres for Disease Control and Prevention

The Centers for Disease Control and Prevention is the leading national public health institute of the United States.

We’re here to support you

Lastly, although there is much uncertainty as COVID-19 evolves, we take solace in the fact we have an incredibly dedicated and compassionate team at Snapclarity. We’re ready to bring you and your loved ones the best possible digital mental health support so you can put your wellness first during these challenging times.  

How to cope with the COVID-19 crisis: 5 ways to shift your mindset

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